Due to the current situation, we are taking all necessary precautions.
I was having trouble for more than a week with my hearing device. I finally went to audio help where I purchased it. Yasmin Santos in a highly professional manner tested the battery, took it to Dr. Natalie Abergel, They found I needed a new device and new batteries. The whole procedure took less than 10 minutes and I left a very happy customer, once again able to hear.