I accompanied a friend, Bonnie, to a free hearing evaluation with Kareen Medina a couple of weeks ago. I don't have a record of the exact date, but I do know that it was Kareen's birthday.
She was fantastic. She made Bonnie and me feel right at home. She listened closely to Bonnie's concerns, and addressed [those concerns]. [During the evaluation] she explained everything she was doing and why. She was professional--of course--and her bedside manner was off the charts.
I'm at an age when many of my friends are experiencing some hearing loss. I will tell them about Kareen.
- Marcia L., New York, New York