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Monday, 16 December 2013 14:24

I'm so glad I'm part of your family

Thank you and your staff for your birthday greetings and for all of those [hearing aid] batteries. I'm so glad I'm part of your family. It changed my life. I hope you all have a very Merry Christmas and all the best in the New Year.


I am in the process of getting my third pair of hearing aids from Audio Help and I want to commend Rufina Yakubov, who fitted me with my current pair.

It was difficult. I did not like the ones that go over the ear - she went to another choice without a qualm. When things went wrong or did not suit me, she was determined to make them work for me.

She was patient when I was not, intelligent and good-tempered every step of the way.

It was a long process [and] I think it is finally resolved. I could not have asked for a more helpful or informed audiologist. I can not praise her enough. She is a wonderful addition to your staff.

With thanks, Sloane S.

Just a note to thank you so much for encouraging me to wear my hearing aids and for holding me accountable for their use. I cannot tell you how much of a difference wearing them has made for me! Although I started out as a very unwilling participant, I am now wearing them at work practically every day and I just love being able to hear again. I wear them in my classes and I feel so much more confident now that I can hear almost every response the students are giving. I'll never get that 100% because teenagers do mumble, but now when I can't hear them, I know it isn't all me. Everything has improved because I feel like I am in the game again. Thank you so much for using the language I needed to hear and for really helping me! I've gotten over my hearing loss and rejoined the world. I'll never forget you for this.

Tuesday, 08 October 2013 09:50

An excellent organization

I have been very pleased with my hearing aids from AudioHelp, and also grateful that regular appointments can be arranged for any adjustments or questions. An excellent organization.

-M. Sanders

I would like to take this opportunity to thank you [Kit Frank], once again, for your assistance in dealing with my hearing aids. Your pleasant demeanor and professional knowledge are most appreciated.

The decision to purchase my hearing aids through Audio Help was based primarily on the competence you displayed throughout our initial appointment. Subsequently, I have had occasion to seek your help in finding a solution to some recent problems with the hearing aids. Your willingness to help me understand what has most likely caused these problems has been impressive.

Audio Help is fortunate to have you representing their interests. I am most fortunate to be working with you.

- John R. Querard

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