Dr. Medina's examination was very thorough, and her explanation of my needs was very easy to understand and helpful.
- Jeannine M., New York City
I have dealt with two of Audio Help's Audiologists, Drs. Yakubov and Medina and both are first-rate professionals. The computer-assisted diagnosis is state-of-the-art and Audio Help's invitation to return should any issues arise is genuine.
- Patric D. New York City
On April 23 2015, I went for a hearing test at Audio Help Center, I have been there before but I met Dr. Medina for the first time, never before was I given the care I experienced with her . The courtesy, attention and professionalism was given to me with so much respect and kindness. I will recommend any one who suffer from hearing loss to make an appointment with her . I'm sure you will experience the same attention and kindness I experienced.
- Julio V. New York City
It is with great pleasure that I write this letter to you regarding my experience with Kareen Medina at Audiohelp.
As you know, hearing loss is very traumatic and leaves on feeling very vulnerable. It is also stressful having to make a decision to purchase new hearing aides and to say goodbye to old ones that have been good friends for years.
Kareen made my experience at Audiohelp one of pure joy! She is very wise and empathic. I felt comfortable with her throughout all of my tests and felt very confident with her recommendations. She is also very competent with all of the computer detail required in testing my hearing and adjusting my new hearing aids to my needs.
Kareen is a gem! I hope that she is appreciated at Audiohelp.
- Ann W., New York City
Thanks for all your help in getting me fixed up with my new hearing aids.
The office is very professional and you were very kind.
I am busy playing with all my new toys and will report on them when I see you next.
-David D., New York
I also want to say again how great they [hearing aids] are. I use the streamer all the time with my iPad and phone. I can watch something while Larry is watching something else. It's also made so much of a difference being out. Last weekend we went to dinner and I heard everyone talking around the table. (First in a long time.) Last night I was at a cookbook event at Eataly and I heard the entire thing .. so very cool!
- Maria R. (New York City)
I wanted to let you know that my grandfather absolutely loves his new hearing aids. He has become livelier and much more talkative. It has been many years since I last heard him laugh so much when he is watching TV. Thank you for everything.
- Jason W.
My sister, Peggy, from New Mexico has been wearing hearing aids for many years. While in a New York City visit this past summer 2014, we met with Rufina, the center's audiologist, for a complete and thorough hearing test. After which, Peggy received a recommendation for a new up-to-date set of hearing aids, which Peggy decided to purchase.
Rufina took her time with Peggy, calmly explaining at some length all the differences between the new, and Peggy's old, hearing aids. The new ones are a quantum leap forward in design and ability to improve hearing, and a new phone works with the new hearing aids so that Peggy is now able to hear much better in a phone conversation, and the speaker on the other end of the line (me!) no longer has to yell at the top of his lungs, often repeatedly, to be heard by Peggy.
A tremendous asset to this location is Ashley, working in the main office, who provided knowledgeable and patient advice to my sister about changing batteries, filters, and other replaceable parts of the new hearing aids. Both Rufina and Ashley are dolls, and their coordination and ability to answer all questions was essential to Peggy's understanding and proper use of her new hearing aids. In addition, both Rufina and Ashley worked diligently to provide Peggy access to audiologists in Albuquerque, New Mexico, so that Peggy has local personal and professional contracts she has met with to ask further questions she has had regarding her new hearing aids.
When Peggy returned to New York City in October 2014, both Rufina and Ashley spent additional time with my sister explaining to her some of the concerns she had about her new hearing aids. And by the way, the hearing center is located just a few steps from the 14th Street Subway stop of the A, C and E trains. Would I recommend this center to someone looking for the latest in hearing aids -- as you can read, the answer is a definitive YES!
I just got back from an excellent performance of Bach's St. Matthew's Passion at Carnegie Hall. The hearing aids performed extremely well on the "Music" setting.
Pardon the pun on your name.
Best regards, Mark N.
New York, NY
Dear Dr. Bravo,
I wanted to write and thank you for the excellent care I have received from you and your staff. When I first met with you I was already wearing hearing aids, but disappointed that I could not hear at large events and had difficulty hearing over the telephone.
Thanks to your recommendation my new hearing aids allow me to hear in all situations. Instead of dreading weddings (because I knew I would have to keep saying 'excuse me' to whoever spoke to me) I now look forward to seeing friends and family and catching up. With the new telephone that came with the hearing aids I now have no trouble hearing, which my daughter greatly appreciates too!.
As you know it took me awhile to make the decision to buy, and I really appreciated your patience and your allowing me to test out the new hearing aids so that I could be confident in my purchase. I want to add that your thoughtfulness is reflected by your staff. They are friendly, helpful and considerate,
Loss of hearing runs in my family so needing hearing aids has not been a surprise However I did not anticipate getting the support and service you and your office have provided.