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Thursday, 03 December 2015 12:28

A Letter to Dr. Bravo

Dr. Bravo,

During and after my hearing appointment today you brought to my attention that the need for hearing aids goes beyond just the results of a hearing test to determine a patient's need for them. As I sat there and explained what my life was like before hearing aids, you asked me to share with you what having these hearing aids did to change my life.

First of all, I was in denial for years when it came to giving in to having hearing aids; as this is a very common occurrence, even thou I was unaware what life was like without them. As the years flew by I made due with this disability and accepted what I thought I was hearing, instead of realizing that a large part of my life around me was being missed and misunderstood due to the lack of hearing well.

In recent years I would spend time with family and friends, and during conversations I would routinely mishear what was being said, and then make a statement in response to what I thought I had heard, only to draw some laughter at my expense no less; and deep down inside I grew more and more unhappy and embarrassed. This was occurring far too often.

As time went on, I would just nod and agree with what was being said instead of fully understanding what was said, and never really responded anymore to the conversation at that time (socially isolating myself). I tried cupping my ears to hear better, whether I was at a seminar or just conversation taking place and it worked. However it was embarrassing I had to do this often.

The icing on the cake came when my wife, son and I flew out to San Francisco to share in the excitement of the World Series with my family. And as we walked around the stadium in public I could not hear nor be a part of any of the conversation my family was having; ruining a very special moment, and only then did I decide at that time to have a hearing test and have AUDIOHELP provide your wonderful hearing aids.

[My] life has changed more than any hearing test could show as my real life experiences have allowed me to hear things I never knew I was missing. For example, I love music and having been commuting over 40 years, and having driven over one and a half million miles, you listen to a lot of music. I now hear instruments in songs I never knew existed. I now hear when a motorcycle whizzes by ahead time reducing the scare that occurred far too often. And I don't leave the blinker on while I am driving as often. The birds chirping are clearer and making it much more enjoyable. And oh, by the way, I don't have to cup my hands anymore. I now talk on the phone and hear every word clearly.

The things I was missing do not show up on any hearing test and can only be noticed when you have a hearing aid to bring back the precious sounds of life, and reduce the hearing disability to a very tolerable level.

My suggestion is to have a patient carry around a card with some of these hearing issues people will have, and they can just check the box and make notes of any hearing frustration that take place during a week, and then make an assessment of whether hearing aids are a must.

Thank you AUDIOHELP,
Edward Pinto

Monday, 26 October 2015 10:34

I trust your advice

It was a pleasure to meet you. Thank you very much for taking such good care of my husband. He is very special to me. Thank you also for being available late in the day. I trust your advice. The hearing test was appreciated and am thrilled with the results. I am sure I will see you again soon.

- Ellen, New York, New York

Dr. Medina, thank you for your thorough examination and evaluation as well as your detailed explanation of the deterioration in my hearing and the 8 year old hearing aid I currently use. The replacement suggested was priced fairly with quick delivery. I really appreciated your professionalism and expertise and will definitely follow up with the other ear within the next year.

- Bob A., New York, New York

Thank you so much for your careful and effective treatment yesterday.

I was truly impressed with your skill and your care. I am happy to report that your adjustments seem to be working very well.

I look forward to receiving your written report of that elaborate testing you conducted.

Thanks again.

- Bob G., New York, New York

I have been extremely pleased with Audio Help, both with the quality of the hardware and the knowledge and graciousness of the staff, particularly yourself and Maria. I also give high kudos to Dr. Bravo. And Dr. Angelo, whom I met this morning, was generous with her time and advice. Thanks to everyone.

-Eliot K., White Plains, New York

Thursday, 24 September 2015 11:59

Smooth, easy and comforting

I couldn't be happier with my experience at Audio Help. The entire process from my initial phone call to the hearing evaluation to the trial period to follow up visits was smooth, easy and comforting to know that I was in capable hands. I had been to two other audiologists in the past, and was neither impressed with their evaluations or comforted with their interactions. Everyone on the staff has been pleasant and accommodating. As far as the hearing aid, it is perfect. I've had no difficulty adjusting to it and am very glad I purchased it.

- Frank B., New York City

Wednesday, 22 July 2015 11:20

I recommend AudioHelp to everyone I know.

I am extremely pleased with AUDIOHELP HEARING CENTERS as my first choice to obtain optimal hearing. It is very important for me whether in business, academic or social situations to be completely at ease without straining to hear relevant information or having to ask someone next to me "what did he say?"

At Audio Help everyone is there for me to answer any questions as well as to maintain my hearing aides so that they function at optimal levels. I was recently there and Ashley DeJohn had my aids maintained and back to me with a fresh supply of batteries while I waited a short time.

I recommend AudioHelp to everyone I know.

- Barbara B., PhD, New York City

My visit with Dr. Bravo yesterday was just fine. Very pleasant and attentive as usual and made a very significant improvement in the function of my hearing aid. Many thanks.

- Steve A., New York City

Wednesday, 08 July 2015 11:04

I have full confidence in her expertise

I think Doctor Angelo is wonderful. She's very thorough, and explains things very clearly. I have full confidence in her expertise. I'm very happy to be working with her.

- Denise S., New York City

Wednesday, 08 July 2015 11:03

I heard and UNDERSTOOD every word

Went to Lindsay's graduation yesterday, outdoors on the football field and I heard and UNDERSTOOD every word.

- Joan R., New York City

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