See the great things our patients have to say about us!
Just a note to thank you so much for encouraging me to wear my hearing aids and for holding me accountable for their use. I cannot tell you how much of a difference wearing them has made for me! Although I started out as a very unwilling participant, I am now wearing them at work practically every day and I just love being able to hear again. I wear them in my classes and I feel so much more confident now that I can hear almost every response the students are giving. I'll never get that 100% because teenagers do mumble, but now when I can't hear them, I know it isn't all me. Everything has improved because I feel like I am in the game again. Thank you so much for using the language I needed to hear and for really helping me! I've gotten over my hearing loss and rejoined the world. I'll never forget you for this.
I would like to take this opportunity to thank you [Kit Frank], once again, for your assistance in dealing with my hearing aids. Your pleasant demeanor and professional knowledge are most appreciated.
The decision to purchase my hearing aids through Audio Help was based primarily on the competence you displayed throughout our initial appointment. Subsequently, I have had occasion to seek your help in finding a solution to some recent problems with the hearing aids. Your willingness to help me understand what has most likely caused these problems has been impressive.
Audio Help is fortunate to have you representing their interests. I am most fortunate to be working with you.
- John R. Querard
One of the main reasons I chose the Phonak Audeo Smart was the option of having music programs, since music is an important part of my life.
From the beginning I have stressed that although I have impairment in frequency ranges, particularly the high end, after correction, the upper register of string instruments was very irritating and strident, yet I didn't want to sacrifice the brightness of [for example] the brass section of an orchestra or a soprano voice.
You have managed this very well, [Dr. Frank] and have restored a sweetness of tone that I've missed and thought I'd just have to learn to live without, by giving me close to a flat response while compensating for my hearing loss.
You do a great job. Thank you so much.
- Harriet L.
I've been a client of Audio Help for the past few years, beginning with hearing loss in my left ear. After a check-up with an ENT specialist, a thorough audiology exam, and the staff's help in selecting the appropriate hearing aid for me, I was in better shape for dinners with friends, concerts, lectures, movies, the gym, even eavesdropping!
The attentive and caring team, including Dr. Bravo and assistants, has helped me keep track of any changes in hearing and has prescribed an appliance upgrade when the need arose. My elderly friend, who is a retired classical musician, needed to change hearing aids. I referred him to Dr. Bravo at an office convenient to him and he was amazed at the improvement. Thanks for making two happily hearing people!
- Juliana W.
I am so happy with my new hearing aids. [They] have made a big difference in my life. I now hear much better and understand what people are saying, even in crowds.
I would recommend anyone to you [Dr. Frank] if they needed hearing aids. You are a very friendly, nice person to deal with and you are very knowledgeable. Anytime I have a problem you are always there to help me. Thanks!
- Ann T.
My life has totally changed. When I left your office that day, I was able to hear the birds sing and able to hear my footsteps. I started to cry! These hearing devices have also changed my families' lives as well. They can speak to me in a more normal way, my husband is very happy to not have to repeat a question to me. I also wanted to say that they have saved my life. I was almost in a car accident and because I had my hearing aids in I was able to hear the car that was in my blind spot. If I didn't hear the car I would have gotten into an accident on the FDR drive. I also wanted to mention that my tinnitus has been greatly reduced due to wearing these aids.
I feel less lonely now that I have the aids because my children have always asked me, "what's that noise?" I always made something up because I couldn't hear what they heard. Now, with these devices, I can hear everything they do. I am so happy with them. I can't get over the fact that I lived over 10 years with my hearing loss. I now tell everyone about my life-changing experience and urge anyone who has hearing loss to get help.
- Nathalie R.
Hearing aids have helped my marriage tremendously. I no longer "what" my husband to death. I can hear every word he says and avoid misunderstandings. As a teacher, I can now hear the difference when a student calls out, "C!" to a multiple choice question, rather than a "B!" or "D!" Hearing aids are great and I can't believe that I lived so long without them!
- Joanna S.
I just wanted to thank you personally for setting me up with my hearing aids. I absolutely love them. I can hear so much better. I didn't realize how bad my hearing loss was until I had my audio test and came home with my hearing aids. Everything is crystal clear and the aids are so comfortable.
I really appreciate your availability, too. It's nice to know that I can pick up the phone or send an email if I need to ask you a question. I also love the benefit of being able to get free batteries and ear cushions for life. That is a great deal!!!
- Susan L.